Frequently asked questions
How are your Cheeky Brownies made?
How do I know what allergens might be in the Cheeky Brownies?
Is shipping free?
Where do you ship to?
Due to the perishable nature of our Cheeky Brownies we currently deliver only within the contiguous United States.
How fast will my brownies ship?
To ensure optimal quality and freshness, Cheeky brownies are baked to order. Orders placed by 3pm PST will ship from our kitchen on the next scheduled ship day.
Your Cheeky Brownies will be delivered at the peak of freshness, arriving in 1-3 days (depending on your location) from day of shipping. We currently ship on Monday, Tuesday and Wednesday.
Can I track delivery of my Cheeky Brownies?
Can my order be shipped overnight?
Currently, we are not offering overnight shipping.
To ensure optimal quality and freshness, Cheeky Brownies are baked to order. Orders placed by 3pm PST will ship from our kitchen on the next scheduled ship day.
Your Cheeky Brownies will be delivered at the peak of freshness, arriving in 1-3 days (depending on your location) from day of shipping. We currently ship on Monday, Tuesday and Wednesday.
Can I send a gift to a college or university? What about a hotel or other business institutions?
Yes. However, most colleges (as with hotels, state-side military bases and other places of business) have their own protocol for receiving packages. We highly recommend contacting the place to which you wish to send the gift and find out information regarding their on-site mail process.
Can I add a personalized message?
How long do my Cheeky Brownies stay fresh?
Can I recycle the packaging?
What if my Cheeky Brownies arrive late or damaged?
Your satisfaction is our goal. Please do not throw away broken or damaged brownies. Instead report broken or damaged items to 2 Cheeky Bakers LLC within 24 hours of receipt by emailing info@2cheekybakers.com. You may be asked to provide pictures of the damaged items(s) and/or packaging. Once reported we will be happy to either send a replacement or issue a refund.
Orders placed online cannot be refunded if the incorrect shipping method was chosen resulting in early or late delivery, if there were spelling or grammatical errors, or for incorrect/ incomplete shipping addresses.
If a package is undeliverable due to an incorrect or incomplete address, we may reroute the package for you provided the carrier has not already shipped this package back to 2 Cheeky Bakers LLC.
All our items are perishable and are unable to be resold once they have been shipped. Due to this, we do not accept returns. If we incorrectly fulfilled the items for your order, please email us at info@2cheekybakers.com and we will make it right with either a replacement or refund.
Can I change or cancel my order?
We are happy to make any changes to your order if it is not already in processing, in transit or has already been delivered. Please contact us immediately at info@2cheekybakers.com.